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- Frequently Asked Questions
086-224-2000
Q: Please tell me the check in time and check out time
A:Normal check-in time is 15:00
Check out time is 11:00
is.
Depending on the plan, it may be different, so please check.Q: I want to use the Internet in my room ...
A:Yes.Wired & wireless LAN facilities are available throughout.
In the case of wired, please use the LAN cable on the desk of the room as …Continue readingQ: I have lots of luggage ...
A: Since the second floor is a front desk, I will go up the stairs of the main entrance,
If you have lots of luggage, there is an elevato…Continue readingQ: Can I park the parking lot?
A: Yes.The first floor of the hotel is a parking lot.(Front desk on the second floor)
Reservations are not required, but there is space to …Continue readingQ: Are convenience stores nearby?
A: Yes.There is FamilyMart just a 2-minute walk from our hotel.
Please use it.Q: Is there a curfew?
A: No, there is nothing special.
Even if you arrive late at night with work, we will respond with a 24-hour front desk.
Additionally, securi…Continue readingQ: I arrived earlier than the scheduled time, but ...
A: If you are planning to arrive earlier than the scheduled time, it will be helpful if you contact me in advance.
We will do our best to…Continue readingQ: How can I get out of Okayama Station?
A: There are various access methods from JR Okayama Station to our hotel.
·About 15 minutes on foot
·Approximately 7 minutes by tax…Continue readingQ: Can I lie with my child?
A: Of course we can.
Children under elementary school age are free of charge. (No towels or amenities)
Please tell us when making a rese…Continue readingQ: Do you have a launderette?
A:Yes.There are two in front of the hotel 10th floor elevator.
Detergent is automatically dispensed, so no additional detergent is needed.
…Continue readingQ: Can I get a taxi nearby?
A: Yes.Please let the front desk know and we will make the arrangements for you.
I will arrive early in about five minutes.
Since the driver…Continue readingQ: Can I use Wi-Fi in my room?
A: Yes, Wi-Fi is available in all rooms!
It can also be used in facilities such as front desk.
The SSID and password are located at th…Continue readingQ: What amenities in the room?
We offer the following amenities in every room.
■bedding(Futon)
■pajamas
■Face towel
■bath towel
■toothbrush
■shampoo rinse (POLA)
■Body was…Continue readingQ: What kind of loan exhibit do you have?
A:Please contact the front desk for the following items.
Please note that the number is limited depending on things.
【Free loan】
·trouser …Continue readingQ: When will my cancellation fee be charged?
The cancellation fee is as follows.
■1 to 2 days prior to arrival date: 20%
■On the day: 100%
■No contact cancellation: 100%
※It is a percen…Continue readingQ: What is the room rate for children and toddlers?
A: Children and young children can also stay.(Except Semi-Double plan)
Co lodging below elementary school age is free.
Bedding and to…Continue readingQ: Do you have a room?
We put pajamas in our room.
Pajamas are the type to wear over the head.
There are also pajamas for infants and children, so please ask for d…Continue readingQ: Please tell me about the recommended neighboring sights
Korakuen·Okayama Castle···About 15 minutes on foot
Orient Museum, Okayama Prefectural Museum of Art···About 15 minutes on foot
Takehisa Yume…Continue readingQ: Please tell me about the recommended neighboring eateries
A: The hotel's recommended restaurants are as follows.
●Japanese-western seasonal foods dining Gokan (Teppan Okayama food ingredients to ea…Continue reading
Reserve·Contact us
Please feel free to contact us if you have any questions.